All sales are final. By purchasing any service, package, deposit, installment plan, or add-on service, the client acknowledges that no refunds will be issued under any circumstances, except where required by law.
Payments made to the business are considered non-refundable retainers that secure venue, time, staffing, product, preparation, and availability. Refunds are not based on service completion, satisfaction, attendance, or personal circumstances.
Refunds will not be issued for:
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Cancellations requested by the client
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No-shows or late arrivals (30-minutes or more) that prevent full or partial service
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Failure to comply with balance payment deadlines
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Changes in travel plans, illness, emergencies, or weather
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Dissatisfaction with services rendered once completed
- Services not rendered due to client’s negligence or temporary absence from salon
If the business is unable to perform the service due to an internal issue, a same-day service correction, a credit, or reschedule may be offered at the business’s sole discretion. Monetary refunds are not guaranteed.
Any chargeback or payment dispute filed in violation of this refund policy will be contested with:
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Proof of policy acceptance at checkout
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Timestamped payment records
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Service descriptions and booking confirmations
- Day-of service check-in logs
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Communication logs and reminders
- Photo proof of service rendered (where applicable)
By submitting payment, the client expressly agrees to waive their right to initiate a chargeback or payment dispute for services covered under this policy.
This Refund Policy is made available prior to checkout and is agreed to at the time of purchase.